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Frequently asked questions
- 01
We accept credit cards, debit cards, and cash. For your convenience, we also offer direct billing to most insurance companies.
- 02
Our preferred method of communication and our quickest response time is via email at hello@puremassageclinic.com
Telephone Kanata Clinic: 613-435-7655
Telephone Richmond Clinic: 613-355-1811
- 03
Yes, certain conditions like severe osteoporosis, specific cancers, or infectious skin diseases may make massage therapy unsuitable. Please discuss your medical history with us to ensure your safety.
- 04
During your first visit, you will be asked to fill out a health history form and discuss any specific concerns or goals with your therapist. This helps us tailor the session to your needs. Your therapist will then explain the treatment process and answer any questions you may have before starting the session.