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Frequently asked questions
General
Services
Policies
Booking
- 01We accept credit cards, debit cards, and cash. For your convenience, we also offer direct billing to most insurance companies.
- 02Our preferred method of communication and our quickest response time is via email at hello@puremassageclinic.com(hello@puremassageclinic.com) Telephone Kanata Clinic: 613-435-7655 Telephone Richmond Clinic: 613-355-1811
- 03Massage therapy might not be suitable for conditions like severe osteoporosis, certain cancers, or infectious skin diseases. Please share your medical history with us to ensure your safety.
- 04During your first visit, you'll fill out a health history form and discuss any specific concerns or goals with your therapist. This helps us tailor the session to your needs. Your therapist will then explain the treatment process and answer any questions you may have before starting the session.
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