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SERVICES
We believe beauty is holistic—that is, the result of a whole. That’s why we’ve carefully curated a line of treatments that are good for your body and soul, allowing you to connect to your inner self, circulate energy and awaken a dynamic healing process.
POLICIES
Cancellation Policy
If you are unable to attend your appointment, we request that you be respectful of the therapists’ time and cancel as soon as possible. This will allow someone else the opportunity to receive treatment and will avoid a loss of income for the therapist. Sending a friend or family member in your place is always welcomed as well.
Any cancellations must be done within 12 hours of the appointment time. If you need to cancel within less than 12 hours please email us at info@puremassageclinic.com Please note a full treatment fee may be charged to your account. Cancellation fees are not eligible for direct billing or covered by insurance.
Direct Billing Policy
PURE Massage & Holistic Therapies will make every effort to ensure that clients are able to take advantage of our direct billing feature. However, please be aware that this may not be possible in all circumstances, which can include but are not limited to:
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Technical issues;
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Internet downtime;
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Insurer-related issues.
If direct billing is unavailable for whatever reason, PURE Massage & Holistic Therapies will let clients know as soon as possible.
PURE Massage is unable to speak with insurers on behalf of clients in these cases due to privacy laws.
Clients are expected to pay their accounts in full at the time of services rendered in the event direct billing is not accessible.